Managing locations

A location represents a physical place where your business keeps products, such as a shop or warehouse. Open Settings > Locations to manage location details, online fulfillment, and the locations available to your store.

Before you start

• Sign in to the correct store with access to manage settings.
• Have the location's name, address, and contact details ready.
• Check your plan's active location limit before adding or activating a location.

Understand the locations list

The list shows each location's Name, Address, and Status. Open Location actions, the three-dot menu on a row, to see the available actions.

• Active: the location is enabled.
• Default: the store's default location. It cannot be deactivated or deleted while it is the default.
• Inactive: the location has been deactivated and no longer sells, fulfills orders, or offers pickup.
• Not selling online: the location is active, but its stock is not enabled for online orders.

This example shows the US-based Documentation warehouse. Your active location limit depends on your plan. Select any screenshot to view it at full size.

Add a location

1. Open Settings > Locations and click Add location. If the button is disabled, check the plan-limit notice first.
2. Under Details, enter a descriptive Location's name, such as the name of your shop or warehouse.
3. Under Address, select the Country first, then enter the street address and any apartment or suite details.
4. Complete the state or province, city or district, postal code, and phone fields shown for that country. Labels and available choices can change with the country.
5. Under Online orders, review Fulfill online orders from this location.
6. Click Save. After a successful save, Nevuto opens the new location's details and displays Location added.

Creating a location does not move existing inventory into it. Existing inventory items start there with zero units; add or transfer stock through your inventory workflow as needed.

Edit location details

1. Open Settings > Locations.
2. Click a location's row, or open Location actions and choose Edit.
3. Update the location's name, address, or contact details.
4. Review the Online orders setting and click Save.

The menu depends on the location's status. This example is active and is not the default, so Make default and Deactivate are available. The current default cannot be deactivated or deleted.

On an existing location, Save becomes available after you change a field. If you change the country, review the regional address fields again before saving.

Choose whether stock is sold online

Under Online orders, select Fulfill online orders from this location to include that location's stock in online selling and fulfillment. Clear it and save when the location should remain active without selling its stock online.

An active location with this setting off appears as Not selling online in the list. This setting is separate from its Active or Inactive status.

Local pickup and local delivery have their own settings under Settings > Shipping and delivery. Review those settings when changing how a location is used.

Set the default location and fulfillment priority

To change the default, open an active, non-default location's Location actions menu and choose Make default. An inactive location must be activated before it can become the default.

When more than one location is listed, use Drag to reorder, the drag handle beside a location, to change fulfillment priority. The new order is saved when you drop the location; there is no separate Save button for reordering.

For standard online orders, Nevuto considers eligible locations in priority order and tries to keep items together at a location with enough stock. Pickup and local delivery orders use their selected location. Setting the default and changing priority are separate actions.

Deactivate or reactivate a location

To stop using an active, non-default location:

1. Open its Location actions menu and choose Deactivate.
2. Review the confirmation. Under Move stock to, choose another active location for stock remaining on the shelf, or select Don't move stock if the location is already empty.
3. Complete or move any units reserved for orders first. Reservations prevent deactivation.
4. Confirm with Deactivate.

Without a stock move, the location must have no stock remaining. Deactivation stops selling, fulfillment, and pickup there; existing orders and shipments keep the location's name.

To use it again, choose Activate from its menu. Reactivating requires an available active-location slot on your plan.

Delete an unused location

1. Make sure the location is inactive and is not the default.
2. Open Location actions and choose Delete.
3. Review the confirmation before completing the deletion.

Troubleshooting