Creating shipping rules

Nevuto manages shipping options by market. A rate defines the delivery option's name, its price, and any conditions that decide when it is offered to a customer.

Before you start

• Sign in to the correct store with permission to manage shipping.
• Review your destinations in Markets. The market determines the countries where its rates apply.
• Check the origin under Shipping from. You can manage your addresses in Locations.
• For weight-based rates, enter accurate product weights. For desi-based rates, review product or shipping-package dimensions.

Open a market's shipping options

1. Open Settings > Shipping and delivery.
2. Under Shipping options, find the market you want to configure. The table shows the market, included countries, and current delivery options.
3. Click the market's row to open Shipping to [market name].
4. Review Ships to. To change the countries, choose Edit in Markets. Manage markets on the main shipping page also opens market management.

In this US-focused example, the demo store serves United States destinations through its active All other countries market. Use the market that covers your own US destinations. Select any screenshot to view it at full size.

Not shipping means that market has no configured rates. An active market needs an applicable shipping option for customers buying items that require shipping.

Create a shipping rate

1. On the market's shipping page, click Create shipping rate.
2. Enter a Name, such as Standard shipping, that identifies the option.
3. Choose a Rule. Use No condition (flat rate) for an option without a price, weight, or desi condition.
4. If you choose a conditional rule, enter the relevant minimum and/or maximum values.
5. Enter the shipping Price in the currency shown by your store. Enter 0 for free shipping.
6. Click Save in the dialog. Wait for the save to finish and check that the rate appears in the list.

Rates are saved from the dialog. There is no second page-level Save button. Adding, editing, or deleting a rate updates that market's shipping options immediately after a successful save.

Choose a rule

No condition (flat rate) offers the rate regardless of the order's price or weight, within that market. A flat rate priced at zero provides free shipping.

Based on item price shows Minimum price and Maximum price. Matching uses the cart's item prices multiplied by quantities, in the store currency, before checkout discounts. The shipping fee entered in Price is separate from these eligibility bounds.

Based on item weight shows Minimum weight and Maximum weight. Matching uses the combined product weight multiplied by quantities. Use the weight unit shown beside the fields.

Based on desi (L × W × H / 3000) shows Min desi and Max desi. Desi uses dimensions in centimeters and is totaled across the items and their quantities. Review the product/package dimensions that supply those measurements.

For conditional rates, set at least one meaningful bound. An unset maximum leaves the range open above; an unset minimum leaves it open below. If neither bound is set, the saved rate is treated as a flat rate.

Minimum and maximum bounds are inclusive. If two rates cover the same boundary or overlap, both can be eligible. Choose ranges deliberately and check the resulting options at checkout.

Add a free-shipping threshold

For free shipping above a chosen order value:

1. Create a rate and give it a clear name, such as Free shipping.
2. Select Based on item price.
3. Enter the threshold in Minimum price and leave Maximum price unset.
4. Set Price to 0 and save.
5. Review your other rates. Add an appropriate paid option for orders below the threshold if you want those orders to be shippable.

Saving a free rate does not automatically remove or restrict other rates. Check for overlapping options and test values below, at, and above your threshold.

Edit or remove a rate

To edit a rate, click its row or open the row's three-dot menu and choose Edit. Update the fields and click Save in the dialog.

Understand market coverage

An active market's countries use that market's shipping options. Countries covered by an active market do not fall back to All other countries just because the market has no eligible rate.

An active market configured for All other countries can cover destinations not assigned to another active market. Countries assigned only to a draft market can be served by that active catch-all market until the draft is activated.

The Draft badge and warning identify a draft market. Review both market status and country coverage before expecting its rates at checkout.

Check the checkout result

• Check the option names and fees.
• Try values below, at, and above each price or weight boundary.
• Confirm product weights and dimensions when using weight or desi rules.
• Check a destination outside your main market if you use All other countries.

Local delivery, Pickup in store, shipping-package presets, and connected shipping providers have their own settings on the main shipping page. Creating a customer-facing manual rate does not itself purchase a carrier label or connect a shipping provider.

Troubleshooting