Creating amount off order discounts

An Amount off order discount reduces the order's merchandise amount by a percentage or fixed amount. Start from Discounts > Create discount > Amount off order > Continue. Use the Help banner on the creation page to open this guide.

Choose the method and amount

1. Choose Discount code or Automatic discount under Method.
2. For a code, enter a readable value such as BLOOM10, or use the code generator. For automatic application, enter a customer-facing title.
3. Choose Percentage or Fixed amount for the discount value.
4. Enter a positive value. For example, 10% reduces qualifying merchandise by ten percent. A fixed $10 value is a ten-dollar order reduction, subject to the eligible remaining value.
5. Set Status to Draft while preparing the promotion. New forms start Active.

Prepared inputs in the real demo form; no code was saved or redeemed. Select an image to enlarge it.

Use at least three characters for the code or automatic title. Percentage values should be within 0–100. A fixed amount uses your store's currency; it does not remove shipping automatically. Use Free shipping for that purpose.

Set minimum requirements and customer eligibility

Under Minimum requirements, choose the requirement appropriate for the offer:

• No minimum is available for discount-code promotions.
• A minimum purchase amount checks the cart's merchandise subtotal before tax.
• A minimum quantity checks the quantity of cart items.

For automatic discounts, the current form requires a minimum amount or quantity; No minimum is not offered in that method's block.

Use Customer eligibility > Add condition to restrict the promotion. Available attributes include customer, customer segment, shipping country, sales channel, and market. Choose an operator and complete its values. Empty eligibility means all customers.

Conditions are combined with AND. Values in one is any of row are alternatives. Customer/segment restrictions need a recognized signed-in customer; country restrictions need the shipping address. Do not confuse a minimum cart amount with a restriction to specific product lines.

Configure limits, combinations, and dates

For a discount code, use Maximum discount uses if you want a total redemption limit or the one-use-per-customer option. These controls are separate from a minimum purchase requirement.

In Combinations, choose which classes may combine. Other promotions must also allow the pairing. Product reductions can change the merchandise value remaining for an order discount; inspect the final calculation when combining promotions.

Review Set start date, Set end date, and saved status. The discount's date-only end selection is valid through the selected calendar day in the current backend behavior. Confirm the intended dates rather than assuming Active overrides a future start or expired end.

Create and check the result

1. Review method, code/title, amount, minimums, eligibility, limits, combinations, dates, and status.
2. Click Add. Resolve returned errors, then reopen the record to confirm it was created. Later edits use Save.
3. Keep Draft for preparation; activate deliberately when ready.
4. Test an eligible checkout and a non-qualifying cart/customer. Check the actual merchandise reduction, shipping, and final total.

The screenshots show preparation only. No test checkout or real redemption was performed for this guide.

Troubleshooting